California Workplace Blog Coverage of Campbell v. PWC: Unlicensed Accountants Eligible for Professional Exemption

As discussed in detail on Jackson Lewis’ California Workplace Blog, the Ninth Circuit has resuscitated the California Labor Code’s “learned professional” exemption, reversing a decision from the Eastern District of California which held that unlicensed accountants could not qualify as a matter of law.  Campbell v. PricewaterhouseCoopers, LLP, 2011 U.S. App. LEXIS 12062 (9th Cir. Feb. 15, 2011).

New York Court Finds Warehouse Captain To Be Exempt Executive

We previously discussed New York courts applying the FLSA’s executive exemption, which exempts employees whose primary duty is management (and who are paid on a salary basis) from minimum wage and overtime pay obligations. Recently, Judge Berman of the Southern District upheld the application of the exemption to a group of warehouse “Captains.” Ramos v. Baldor Specialty Foods, Inc., 2011 U.S. Dist. LEXIS 66631 (S.D.N.Y. June 16, 2011)(Berman, J).

Ramos concerned warehouse captains who oversee a team of 3-6 “pickers,” the employees responsible for compiling orders of merchandise within defendant’s warehouse and loading that merchandise onto trucks for delivery to defendant’s customers. Relying heavily on the testimony of plaintiff Jose Barranco, whom the parties stipulated would serve as the representative deponent for all eight Captain plaintiffs, the court observed that this testimonial evidence (along with other affidavits submitted by defendant from other Captains) established that each Captain was “in charge” of his pickers because captains:

·         Ensured that pickers arrive to work on time;

·         Ensured that pickers performed their job duties correctly and at an acceptable productivity level;

·         Counseled pickers who worked too slowly or made too many mistakes;

·         Gave particular assignments to specific pickers based on his or her belief that that individual picker could carry out the assigned task (i.e., obtain the correct product for the order);

·         Participated in the performance evaluations for those on their team and served as the primary source of information for the night warehouse manager (the Captains’ own supervisor) concerning pickers’ performance;

·         Could request transfer of pickers away from his or her team;

·         Had the authority to issue a warning to a picker; and,

·         Completed a picker production report for every picker on his team each night, and conducted a final sign-out and inspection of the pickers equipment. 

Calling these tasks “clearly managerial,” the court ruled, in line with DOL regulations, that these managerial tasks constituted the pickers primary duty and that each captain’s team constituted a recognized “department or subdivision” over which that captain had managerial control. Finally, the court found that while the credible evidence established that a Captain could hire or fire pickers, such finding was not determinative as “courts uniformly reject arguments that an employee cannot be an exempt executive if he cannot make hiring or firing decisions.” Id. citing Pollard v. GPM Invs., LLC, 2011 U.S. Dist. LEXIS 24199 (E.D. Va. Mar. 10, 2011) (collecting cases).

This decision highlights the fact- intensive inquiry necessary to determine if an individual is an exempt executive, especially if the individual is a “front line” supervisor responsible for hands-on review of the work performed by non-exempt employees. Employers must continually analyze the appropriateness of their classification of managers as exempt executives under both federal and state law. 

New York State Department of Labor Issues Pro-Employer Gratuity Distribution Guidance

New York employers have struggled with the New York State Department of Labor’s view that all gratuities must be distributed on a daily basis, regardless of whether they are collected in cash or via credit card and regardless of employee preference.  Late last week, without notice, the NYSDOL modified this position.  Effective immediately, New York employers may include credit card tips on an employee’s next paycheck, with or without consent of the employee, as long as the tips are provided by the next regular payday. In so stating, the Department also reaffirmed that an employer may subtract a pro-rated share of any fees imposed by the credit card company.  Further, upon request of an employee, a New York employer may even include cash tips in the paycheck as long as the gratuities are specifically noted on the paystub, and the employer maintains the mandated records of gratuities received by employees.   The full text of the NYSDOL’s posting is below.   

Employers with any questions regarding interpretation of, or compliance with, this provision should consult with counsel, due to the significant potential damages arising out of wage and hour violations.

Payment of Tips Received By Credit Card & Cash

When tips are given by customers via credit card, the employer must pay the employee the amount due no later than the next regularly scheduled pay day. The employer may subtract from the employee's tips the pro-rated share of the charge levied by the credit card company. An employer remitting tips to an employee must include a breakdown between the tips and the wages on the employee's wage statement, which must meet all other requirements for wage statements. This position reflects a change in DOL policy as set forth in DOL opinion RO-08-0032 related to this issue. That opinion is hereby rescinded.

When customers pay tips in cash, employers may, as a service to their employees, allow employees to leave cash tips earned over the course of a pay period with the employer. The employer must issue a tip payment for the total amount of those cash tips along with any wage payment for the same pay period. A request by an employee for the employer to provide this service must be voluntary, and the agreement cannot be a pre-condition of employment or a condition of continued employment. The employer must still keep a daily record of the tips earned by each employee provided this service, and have those records available for inspection by the employee and/or the Department. The wage statement provided with the tip payment must contain a breakdown of tips and wages, and meet all other requirements for wage statements.

Two Circuit Courts Expansively Interpret The Administrative Exemption

The applicability of the FLSA’s “administrative” exemption continues to be a primary issue in a significant percentage of the cases comprising the ongoing wave of wage and hour litigation. Recently, two appellate courts, the Courts of Appeals for the Seventh and Third Circuits, issued new opinions endorsing a broader interpretation of this exemption. 

In Verkuilen v. MediaBank, LLC, No. 10-3009, 2011 U.S. App. LEXIS 10666 (7th Cir. May 27, 2011), the Seventh Circuit held that a customer account manager who worked at client sites managing custom software contracts  is “a picture-perfect example of a worker for whom the act’s overtime provision is not intended.” In reaching its conclusion, the court stated that while the DOL regulations explaining the exemption provide insufficient guidance as to its meaning, overtime requirements should not apply to employees who cannot be supervised and would be tempted to inflate hours, especially when the employee – consistent with the exemption’s requirements – is required to exercise independent judgment regarding management or general business operations. The Court found that the account manager was not merely responsible for fielding random technical calls, but was the “go-to” customer contact, responsible for managing the client’s expectations and ensuring that the software developers were tailoring their software programs appropriately. The Court emphasized that the employer would essentially be unable to determine how many hours the employee would need to perform her required tasks, and concluded that in this modern day, there is a “congeries of specialists” who will be exempted from the FLSA’s overtime provisions.

The Third Circuit’s conclusion in Swartz v. Windstream Communications, Inc., No. 10-3313, 2011 U.S. App. LEXIS 10593 (3d Cir. May 25, 2011), adopted similar reasoning. In Swartz, the Court held that a telecommunications account manager, responsible for developing and tailoring custom telephone platforms for an employer’s major clients, was an exempt administrative employee. The Court concluded that the account manager’s work related to “management and general business operations” and required “independent judgment with respect to matters of significance” since the employee was responsible for custom tailoring complex telephone systems for the company’s most significant clients.

While these decisions are favorable for all companies, even those in unrelated businesses,  employers should continue to take appropriate measures to ensure all employees are properly classified as exempt or non-exempt from overtime requirements in order to avoid costly wage and hour claims.

Connecticut District Court Upholds Collective Actions Waivers, Orders Individual Arbitrations

While courts continue to issue varied rulings regarding the appropriateness of collective action certification in FLSA litigations, employers continue to attempt to limit exposure to such broad allegations through several mechanisms. One of these strategies is inclusion of class/collective waiver provisions in arbitration, employment or separation agreements. Such provisions bar initiation and participation in class or collective claims. The enforceability of such waivers in arbitration agreements recently received a boost from the Supreme Court, which held a California rule which presumptively invalidated such waivers contained in arbitration agreements to be preempted by the Federal Arbitration Act. AT&T Mobility LLC v. Concepcion, 131 S. Ct. 1740, 1744, 179 L. Ed. 2d 742 (2011). 

In one of the first rulings issued applying Concepcion, a Connecticut federal court upheld a class and collective action waiver contained in an arbitration agreement, forcing two of the three named plaintiffs in the lawsuit (which seeks unpaid wages on behalf of a class of exotic dancers) to arbitrate their claims on an individual basis. D'Antuono v. Serv. Rd. Corp., 2011 U.S. Dist. LEXIS 57367 (D. Conn. May 25, 2011). D’Antuono is being defended by Jackson Lewis attorneys including Detroit partner Allan Rubin and Wage/Hour Practice Group head Paul DeCamp

The Plaintiffs in D’Antuono were exotic dancers who performed at Defendant clubs pursuant to independent contractor agreements. These agreements provided for the leasing of space within the club by the dancer, and provided that any claims arising under the arrangement between the parties be submitted to individual arbitration. In holding that the two Plaintiffs in D’Antuono who were parties to the agreement at issue were required to submit their claims to individual arbitration (a third Plaintiff was not party to a signed agreement), the Court considered Plaintiffs arguments that the agreement was both procedurally and substantively unconscionable – i.e., that the agreement was formed under unlawful conditions, and that the terms of the agreement itself were unlawful. 

Addressing the former, the Court held that the waiver provision – which was prominently located on page four of the four-page document, above the signature block – was not hidden from Plaintiffs, and that the unequal bargaining power between the parties did not render it “procedurally unconscionable.” As to the latter, the Court rejected the Plaintiffs’ contention that such arbitration would be “prohibitively expensive”, thus requiring invalidation of the agreement. This ruling was made possible in part by Defendants’ agreement not to enforce provisions of the agreements which could drive up expenses (such as the potential shifting of defendants’ attorneys fees to plaintiff if unsuccessful). Citing earlier Connecticut authority, the Court held that Plaintiffs’ claims were large enough to warrant pursuit on an individual basis, and thus the class or collective action mechanism was not necessary to recovery, particularly since the Plaintiffs could recover separate attorneys fees in the contemplated arbitration, just as if proceeding before the Court. Id. citing Pomposi v. Gamestop, Inc., 2010 U.S. Dist. LEXIS 1819 (D. Conn. Jan. 11, 2010).

D’Antuono highlights the potential use of arbitration agreements with class/collective action waiver provisions to avoid class/collective claims. Employers should consider arbitration agreements, as well as numerous other risk-reducing mechanisms, in consultation with counsel to minimize exposure to claims, particularly in areas where class exposure is prevalent.    It is vital to note however that while Concepcion provides high court support for the class waiver concept in the arbitral setting, the law as to the enforceability of such waivers outside of the arbitration context is more unsettled.

[UPDATE]  On June 7, 2011, the Court in D'Antuono granted Plaintiffs' request to certify its Order for interlocutory appeal to the Court of Appeals for the Second Circuit.  D'Antuono v. Serv. Rd. Corp., 11-CV-33, Dkt. Entry 62 (D. Conn. June 7, 2011).  In granting Plaintiffs' request, the Court observed that, in light of Concepcion, "there is now a great deal of uncertainty surrounding the continuing validity of the federal common law of arbitrability doctrines on which Plaintiffs rely" and that the "continuing validity of those doctrines . . . are . . . controlling questions of law." 

[UPDATE]  On August 8, 2011, the Court of Appeals for the Second Circuit denied Plaintiffs’ request for an interlocutory appeal of the ruling compelling arbitration, finding “an immediate appeal is unwarranted.”  D’Antuono et al. v. Service Road Corporation, et al., Case No. 11-2451 at Dkt Entry 17 (2d Cir. Aug. 8, 2011).

Appeals Court Finds Skycaps Claims For Misappropriated Tips Preempted by Federal Law

As we previously discussed, the airline industry, like the hospitality industry, has been assailed with lawsuits alleging that tips from customers intended for certain employees—in this case, baggage handlers, a/k/a skycaps—have been misappropriated by the employer, in violation of state statutes and common law. In the airline industry, conflicting authority has emerged even within the same federal judicial district as to whether such claims are preempted by federal law. Compare Brown v. United Air Lines, Inc., 656 F. Supp. 2d 244, 249-51 (D. Mass. 2009)(preempted) with DiFiore v. Am. Airlines, Inc., 688 F. Supp. 2d 15 (D. Mass. 2009)(not preempted). Recently, the Court of Appeals for the First Circuit reversed the lower court’s DiFiore decision and vacated the jury’s award to Plaintiffs.based federal on preemption DiFiore v. Am. Airlines, Inc., 2011 U.S. App. LEXIS 10306 (1st Cir. Mass. May 20, 2011).

The central issue in these cases is whether the Airline Deregulation Act, 1978 legislation designed to ensure that the federal de-regulation of the airline industry did not result in a body of inconsistent state regulations governing air carriers, preempts state statutes and common law theories relating to the tips through its language preempting all state laws “related to a price, route, or service.” Id. at 11, citing 49 U.S.C. § 401713. Observing that this preemption provision is “broad but vague,” and citing three Supreme Court cases providing general guidance regarding construction of the Act, the court concluded that while the Supreme Court would be unlikely to utilize the preemption clause to free airlines from many, if not most common law and wage law claims, the Massachusetts tip statute at issue in the court’s view had a direct connection to both price and service – the baggage handling at issue itself constituting a service – and thus fell within the preemption clause. 

Jackson Lewis Partner Roger Briton, a leading expert on all aspects of employment law within the aviation industry, observes “The DiFiori decision opens the door a bit further to allowing employers in the aviation industry to fight wage/hour claims based on ADA preemption. While most wage claims are remote from issues ‘related to a price, route or service’, this potential defense should be considered in all cases.” 

Litigation over gratuities and tip practices continues to assail all industries where the practice is prevalent, including hospitality, aviation and car washes. Employers must ensure they understand all applicable federal and state requirements related to gratuities.