Chicago Federal Court: Silverware Roller May Participate In Tip Pool

As discussed here, Section 3(m) of the FLSA (like many state laws) places restrictions on which employees within a workforce can receive and share in tips. While the FLSA permits tip pooling “among employees who customarily and regularly receive tips," litigation in the hospitality industry often centers around the legality of tip pool participation by restaurant employees other than the universally-accepted categories of waiters and busboys. On March 7, a Federal District Court in Chicago provided an expansive interpretation of “tipped employee.” Turner v. Millennium Park Joint Venture, LLC, 2011 U.S. Dist. LEXIS 22295 (N.D. Ill. Mar. 7, 2011).

Turner addressed Plaintiff’s contention that, as a server, he should not have been required to contribute $3 from his daily tips to a dedicated “silverware roller,” who rolled silverware into a napkin for place settings. Interestingly, in 2006, prior to Plaintiff’s hire in 2008, the defendant restaurant – Chicago’s Park Grill –held a vote in which the servers unanimously voted to use a silverware roller to do this work in lieu of the servers, and to provide the silverware roller with a portion of their tips. 

Plaintiff argued that an employee could only be one who “customarily and regularly receives tips” if that employee had direct customer contact. Id. at * 6-7. The Court rejected such a narrow reading, interpreting 3(m) to require only what it states: namely that an employee can be eligible for the tip pool “if that employee receives tips, either directly from customers or from other employees who themselves receive direct customer tips, on a regular basis.” The Court further noted that the arrangement with the silverware rollers was voluntary on the part of the servers, and thus did not run afoul of the spirit of DOL regulation 29 C.F.R. § 531.54. The Court provided further practical guidance and observation regarding the appropriateness of tip pool participation by employees assisting servers in the front-of-the-house service enterprise:

in real world terms it is readily understandable that employees receiving tips directly from customers may agree to share tips when they believe that the employees with whom they share help them to serve the customers better and more fully and thus to obtain additional tips and sweeten the pot for everyone. Just so with a silverware roller, who performs work that would otherwise be a waitperson function. Little wonder, then, that the Park Grill servers not only voted for the hiring of such personnel but gave management a standing ovation for acceding to that vote.

Finally, the Court held that Turner’s individual, explicit assent to the tip pool arrangement was not required for it to be upheld as lawful. Rather, “the very nature of the parties' employment relationship is such that no individual employee's separate agreement to the established arrangement was necessary to hold plaintiffs to it. Instead the agreement was implied from the fact of plaintiffs having been hired with that across-the-board understanding in place, in much the same way that an existing collective bargaining agreement binds new  hires into the bargaining unit.” 

Turner is a significant victory for employers operating tip pools which include positions not contemplated by outdated DOL regulations, particularly those within Illinois and the Seventh Circuit.  Hospitality employers – arguably the most popular target for wage-and-hour lawsuits – must continue to be vigilant in assessing their wage and tip practices under the FLSA and state law.

New York Hospitality Wage Order Goes Final: New Rules Effective 1/1/11

Yesterday, the New York State Department of Labor issued the final version of the new Hospitality Industry Wage Order, as previously discussed here and here. The final Wage Order, substantially revises various long-standing New York industry rules, including, the tip credit amount, permissibility of tip pooling, and spread of hours calculations. The Final Wage Order includes only a few changes from the NYSDOL’s Proposed Order, which was issued for notice and comment in October:

  • Defining a “service employee” as an employee “who is primarily engaged in providing direct personal service to guests, patrons or customers and who regularly receives tips from such guests, patrons or customers.”; and
  • Revising language industry employers are required to include in bills, contracts or other writings to customers in order to convey the precise nature of any mandatory gratuity or service charge. These regulations are an effort to provide clarity to service charge requirements in the wake of Samiento v World Yacht, 10 NY3d 70 (2008).

We will provide further detailed analysis of the new Wage Order – as well as information about upcoming Jackson Lewis seminars on its implications – on www.JacksonLewis.com shortly.

UPDATE:  On December 16, 2010, the Department announced that the final Wage Order issued on December 15, 2010 had been disseminated in error.  The Department also announced an “implementation period,” under which employers have until March 1, 2011 to reflect the changes required by the new Wage Order in the payroll systems.  However, employers availing themselves of this implementation period must, as of the first pay period after March 1, 2011, retroactively pay any additional wages owed under the new Wage Order for the period from January 1, 2011 until such payments are made. 

California's Highest Court Rules That Employees Do Not Have A Private Right of Action Under Tip Misappropriation Statute

As analyzed in more detail  here, the California Supreme Court recently ruled that the California labor code provision prohibiting employers from taking or sharing in tips left for employees by customers – Cal. Lab. Code § 351 (“Section 351”) – does not provide  private litigants with a right to sue their employers directly for alleged misappropriation of tips. Lu v. Hawaiian Gardens Casino, Inc., No. S171442 (Aug. 9, 2010). 

In Lu, the defendant casino required card dealers to segregate 15 to 20 percent of their tips, which the casino deposited into a tip pool account for distribution to designated employees who provide services to customers.  Employees who received these segregated tips included chip runners, poker tournament coordinators, poker retention coordinators, hosts, customer service representatives, and concierges.  

The California Supreme Court took up Lu, after both the trial and first appellate court held that Plaintiff Lu had no private right to sue under Section 351, to settle a conflict with another intermediate appellate court which held that a private right of action existed under Section 351. See Grodensky v. Artichoke Joe’s Casino. The court addressed the limited question of whether Section 351 created a private right of action for employees.  Without ruling on the legality of the defendant’s tip pool policy, the Court found no private right of action for employees under Section 351, either explicitly or implicitly. However, the Court observed that employees can still pursue Section 351 relief through the Labor Commissioner, or sue for allegedly misappropriated tips under common law or other statutory theories.

Employers should continue to draft and administer their tip pooling policies carefully, in light of federal and state laws and regulations. This point is underscored by the fact that the FLSA provides a private right of action and 100% liquidated damages plus loss of any taken tip credit for misappropriated gratuities.

The 20% Rule For Tipped Employees - Eighth Circuit Invited to Decide Whether To Adopt USDOL Position

In the food service industry, an employer can take a tip credit against the minimum wage for customarily tipped employees, such as servers, bus persons and bartenders.  Under federal law, a restaurant can pay employees holding such positions $2.13 per hour, rather than $7.25 per hour, as long as the employees receive sufficient tips to make up the difference and the tips are only retained by customarily tipped employees.  For years, an issue that has bedeviled industry employers is how to handle prep time and clean-up time as in most establishments there is a period of time pre and post-shift and potentially even during busy hours, in which customarily tipped employees perform prep work and maintenance work.  Can a tip credit be taken for the entire shift?

The United States Department of Labor through its Field Operations Handbook has long taken the position that an employer may take a tip credit for time spent on prep and maintenance only if it consists of less than 20% of the employee’s shift.  The United States District Court for the Western District of Missouri recently addressed this issue, and upheld the USDOL’s position. However, the court stayed the pending FLSA action (involving over 5,000 plaintiffs) and allowed an immediate appeal to the United States Court of Appeals for the Eighth Circuit.   If the appeal is accepted, the Eighth Circuit will determine whether the USDOL’s position is consistent with the language and intent of the Fair Labor Standards Act.   

The Circuit court would have to balance the conflicting positions of industry employers with that of employees and employee advocacy groups.  Industry employers assert this prep and maintenance work is part and parcel of the job duties that result in tips and accordingly the key inquiries should be solely whether the non-tipped duties were part of the continuum of the tipped duties (i.e., the direct customer service duties) and whether the individual received sufficient tips to make up the tip credit.  Employee advocates argue that the 20% rule provides employers with necessary leeway to assign non-tipped duties during a shift, but provides an inappropriate windfall by only having to pay a subminimum wage for non-tipped work that should be compensated at the standard minimum wage or higher.  See Fast v. Applebee's Int'l, Inc., 2010 U.S. Dist. LEXIS 19571 (W.D. Mo. Mar. 4, 2010).

Of course, at all times, state law must be consulted.  Some states do not allow any tip credit; other states allow a lesser tip credit than federal law and many states impose tangents on its application.  For example, in some states the tip credit cannot be taken for any hour in which more than a de minimis amount of prep or maintenance work is performed.

How Broad is the Ninth Circuit's Woody Woo Decision?

The Ninth Circuit Court of Appeals recently ruled that the FLSA does not restrict employer-mandated tip-pooling arrangements when no tip credit is taken by the employer against the minimum wage obligation.  Cumbie v. Woody Woo, Inc., et al., No. 08-35718 (9th Cir. Feb. 23, 2010).  Further, the Court rejected the DOL’s regulation at 29 C.F.R. § 531.35, and held that the employees in Woody Woo had no legal right under the FLSA to retain all of their tips, except where the tip credit is taken by their employer. 

In Woody Woo, all tips received by the restaurant went into a “tip pool”, the proceeds from which were redistributed to all employees, including the kitchen staff, who (it is universally understood) are not “customarily tipped” for the purposes of the FLSA in the restaurant industry.  Importantly, all employees received an hourly wage that complied with both federal and Oregon minimum wage laws: again (it can’t be said enough), no tip credit was taken

Based on this decision, in states where state wage-and-hour laws track the FLSA (or states with no applicable state wage law), especially those within the Ninth Circuit, employers may want to consider tip pooling arrangement similar to the one addressed by Woody Woo. Where the FLSA is the only statute at issue, Woody Woo stands for the proposition that, provided all employees receive the federal minimum wage (currently $7.25/hour), tips can be collected and redistributed to the entire labor pool, or even potentially kept by management, without violating the FLSA. 

However, in many states, state wage and hour laws expressly  prohibit the construct Woody Woo authorizes. In New York, for example, tip pooling and tip distribution is limited to voluntary pooling among employees who “customarily” receive tips and an employer or its agent cannot retain any tips. N.Y. Labor Law § 196-d.

Finally, even in states with no state law restrictions, common law theories of contract, quantum meruit or unjust enrichment (which are part of most states’ common laws), or statutory theories under consumer protection or business practices statutes can be utilized by employees to attack tip distribution arrangements where any tips are siphoned away from employees engaged in direct service. This concern is underscored if the customer is not explicitly advised that non-service personnel may receive a portion of tips. 

Further discussion of this decision can be found on www.JacksonLewis.com by clicking here.